File an Ethics Complaint
The National Association of REALTORS® adopted the Code of Ethics in 1913, following the professions of medicine, law, and engineering. REALTORS® are real estate professionals who have chosen to join the National Association and abide by its strict Code of Ethics.
What does this mean to you? It means that any REALTOR® with whom you work has voluntarily agreed to abide by a Code of Ethics, based on professionalism and protection of the public. REALTORS® are subject to disciplinary action and sanctions if they violate the duties imposed by the Code of Ethics.
The Code of Ethics is a detailed document that spells out the professional responsibilities of every REALTOR®. Do not hesitate to ask a REALTOR® for a copy of the Code, including the Standards of Practice. The Code is your assurance of dealing with a professional who has your best interests in mind.
What should you do if you feel a REALTOR® has behaved unethically? What should you expect if you are a claimant in a Code of Ethics complaint?
Michael Oldenettel, 2018 Chair of the Illinois REALTORS® Professional Standards Committee, walks you through the process.
Associations have the responsibility of enforcing the REALTORS®’ Code of Ethics. Before you file an ethics complaint, please first review this document.
If you decide to file the complaint, please return the completed Ethics Packet – 2018. In this packet, you will find:
- A letter from Association CEO, Deb Frazier
- “Before You File an Ethics Complaint” from National Association of REALTORS®
- Form #E-1
- Code of Ethics and Standards of Practice of the National Association of Realtors® – Effective January 1, 2018
Along with the completed packet, you will need to include a letter explaining the alleged violation(s), and include any supporting documents and/or photos.
Please note that the Association staff is unable to assist you in determining which Article(s) might have been violated. Please refer to the copy of the Code of Ethics.
Related links:
Ombudsman Program | Ethics Citation Program | Mediation | Arbitration
